Last updated: May 2026. This page explains the rules, responsibilities, billing terms, domain renewal rules, resource limits, email usage limits and prohibited activities for customers using STARIZ.PK hosting, domain, VPS, email and related services.
Effective Date: April 2017 • Last Updated: May 2026
This Acceptable Use Policy and hosting terms apply to all services provided by STARIZ.PK, including shared hosting, WordPress hosting, VPS hosting, business email, domain registration, CDN services, website development, ecommerce support, reseller services and related technical services.
By purchasing or using any STARIZ.PK service, you confirm that you have read, understood and accepted this policy. Failure to follow these terms may result in warning, suspension, termination, content removal or refusal of future services.
You agree to use STARIZ.PK services at your own risk. STARIZ.PK is not responsible for losses caused by misuse of your account, insecure scripts, weak passwords, third-party software, outdated plugins, malware, domain expiry, data loss, service interruption or issues outside our direct control.
You agree to defend, indemnify and hold STARIZ.PK, its staff, suppliers and service partners harmless from any claims, losses, damages, costs or legal expenses caused by your website, products, content, services, scripts, email activity or account usage.
STARIZ.PK may remove or disable any hosted material that violates copyright, third-party rights, server security, applicable laws, this policy or our service terms.
Our services are intended for customers who are 18 years of age or older. If you use our services on behalf of another person, business or organization, you confirm that you are authorized to bind that party to these terms.
You are responsible for keeping your billing, domain and hosting contact information accurate and updated at all times. Your account email address should be active and should preferably be different from the domain hosted with us, so we can contact you if your domain or hosting is not working.
STARIZ.PK may verify your identity through phone, email, WhatsApp or by requesting official identification where required. Providing false, incomplete or misleading contact information may result in account suspension or termination.
STARIZ.PK is not responsible for domain expiry, service suspension or data loss caused by outdated contact information or missed renewal notifications.
You are fully responsible for all activity performed through your hosting, cPanel, email, FTP, domain, billing and client-area accounts.
If a weak password, insecure script or compromised website affects server security, STARIZ.PK may suspend or restrict the account until the issue is resolved.
All services are billed in advance. It is your responsibility to keep payment information updated and to pay invoices before the due date.
STARIZ.PK may change prices, packages, currency conversion rates or renewal fees at any time. Payments in Pakistani Rupees may be affected by foreign exchange rate changes.
Refund requests for hosting services must be submitted within 7 days of initial signup and are reviewed case by case. Depending on the situation, STARIZ.PK may issue no refund, partial refund, full refund or account credit.
Domain and hosting registration or renewal is processed only after payment is received. Customers are responsible for renewing services before expiry.
If hosting expires and more than 30 days pass, additional recovery or backup restoration charges may apply. Backup availability is not guaranteed, and data restoration depends on available backups and account condition.
To avoid redemption, deletion or auction charges, renew your domain before the expiry date. STARIZ.PK may send reminders by email or WhatsApp, but the final responsibility for renewal remains with the customer.
If you upgrade your hosting plan, you will normally be billed only for the difference between your current plan and the upgraded plan. Your current service expiry date usually remains unchanged.
Downgrading is generally not supported. If you need a lower plan, we recommend purchasing the lower-tier package separately and migrating your data if required.
Service prices may not include applicable sales tax, service tax, withholding tax, revenue tax or other government charges unless clearly stated. Any applicable taxes are the customer’s responsibility and may be shown separately on invoices.
STARIZ.PK aims to maintain a target uptime of 99.9% for eligible hosting services.
Service credit may be reviewed when the uptime target is not met, but credits may not apply to downtime caused by scheduled maintenance, emergency maintenance, server reboots, hardware replacement, third-party failure, customer-side issues, DDoS attacks, null-routing or events beyond our direct control.
Our network may include DDoS protection; however, no hosting provider can guarantee protection against every size or type of attack. Large attacks may result in temporary null-routing or service restrictions to protect the network.
If you do not configure a custom 404 error page, STARIZ.PK or the server may display a default error page for missing URLs. You may replace or customize the 404 page from your website or hosting control panel.
Some services, software, licenses, hardware, control panels, CDN, cloud infrastructure, domain registry services or applications may be provided by third-party providers. STARIZ.PK is not responsible for manufacturer defects, supplier outages, third-party policy changes, licensing changes, pricing changes or limitations imposed by those providers.
You agree to use resold products only according to their applicable license terms and not to copy, reverse engineer, resell, export or misuse such products in violation of law or license terms.
STARIZ.PK may migrate accounts, websites or services from one server, data center or infrastructure provider to another for technical, security, performance, policy or legal reasons. Where practical, we will try to minimize downtime during migrations.
Shared hosting is a shared environment. To protect all customers, accounts must not use excessive CPU, RAM, I/O, database, inode, email or network resources.
Hosting disk space must be used for active website files, databases and emails related to your hosting account. It must not be used as personal cloud storage, backup storage, video archive, file dump or unrelated data storage.
You are responsible for maintaining your own local backups of websites, databases, emails and important files. STARIZ.PK is not responsible for data loss.
Where available, daily cPanel backups may be generated and rotated for up to 30 days using JetBackup or similar backup systems. Customers may restore website files, databases or emails from available backup points inside cPanel where the feature is enabled.
If there are multiple invalid login attempts to cPanel, webmail, FTP, email or other services, the server firewall may block the visitor’s IP address. When this happens, the website, cPanel and webmail may appear unavailable only from that blocked IP, while the services continue to work normally from other networks.
If this happens, contact STARIZ.PK through WhatsApp at +92 333 3098070 and share your current public IP address so we can check and unblock it if appropriate.
Shared hosting email is suitable for normal business communication, but it has technical limitations because many customers share the same server mail system.
If many emails are sent at once, the server may queue outgoing emails and send them one by one. This may cause delays or temporary delivery errors.
For professional and high-volume email usage, we recommend Google Workspace, Microsoft 365 or a dedicated business email solution instead of relying only on shared hosting email.
Spam is strictly prohibited. Customers may not send unsolicited commercial email, use purchased lists, operate open relays, spoof email headers or send bulk email without permission from recipients.
Spam reports should be sent with complete details to stariz.pk@gmail.com or through WhatsApp support.
STARIZ.PK provides support for server-side and hosting-related issues within our area of expertise, such as hosting account access, server configuration, DNS guidance, email service basics, cPanel issues and service availability.
Unless separately agreed, we are not responsible for fixing:
Customers are responsible for managing addon domains in their hosting accounts, including website files, databases, email accounts, DNS settings, CMS installations and associated configurations.
STARIZ.PK may assist with server-related addon-domain issues, but primary responsibility for troubleshooting website code, CMS configuration, plugins, themes and third-party application errors remains with the customer.
To transfer domain or hosting ownership, STARIZ.PK requires formal authorization from the current registrant or account owner. The request must be sent from the registered email address and must clearly state the name, email and details of the new individual or company receiving ownership.
For security reasons, transfer requests made from unverified phone numbers, unknown emails or unauthorized persons may be refused.
You may use STARIZ.PK services only for lawful purposes. Storing, transmitting or displaying information that violates applicable laws, especially the laws of Pakistan, is prohibited. We may suspend or terminate services that expose STARIZ.PK to legal risk or threaten our ability to provide services to other customers.
You may not use STARIZ.PK services to host, promote, transmit, link to or support any illegal, harmful, abusive or fraudulent activity, including but not limited to:
You may not use STARIZ.PK services to access, scan, attack or interfere with any system, server or network without permission.
STARIZ.PK reserves the right to investigate suspected violations and take action without prior notice where needed to protect customers, infrastructure, network reputation or legal compliance.
STARIZ.PK shall be the sole judge of what violates this policy when urgent action is required for server security, legal compliance or network protection.
STARIZ.PK is not liable for system downtime, crashes, data loss, domain loss, profit loss, business interruption, email delivery issues, search ranking loss, third-party service issues or indirect damages.
Some services are resold or depend on third-party providers. STARIZ.PK is not responsible for issues caused by upstream providers, registrars, software vendors, control panels, data centers, network providers or other third parties.
STARIZ.PK may revise policies, packages, pricing and service rules at any time without prior notice.
If you notice spam, phishing, malware, copyright abuse or other misuse involving STARIZ.PK services, please report it with full details.
Contact STARIZ.PK before placing an order if you are unsure whether your website, email use or hosting requirement is allowed.
