This policy explains refund conditions for hosting, domains, VPS, business email, website development and digital products.
May 2026
Refund eligibility depends on the type of service purchased, delivery status, third-party provider rules and whether work has already started.
Shared hosting, WordPress hosting, reseller hosting, VPS hosting and business email hosting may be reviewed for refund requests within 7 days of initial purchase.
Domain registrations, renewals and transfers are non-refundable once processed successfully because domain registries and registrars do not normally reverse completed registrations.
VPS, cloud server and dedicated server services may include provider charges, setup fees, location fees, control panel licenses or operating system fees. These charges may be non-refundable once activated.
Self-hosted business email services may be reviewed for refund within the eligible period if the service cannot be delivered. Google Workspace, Microsoft 365 and other third-party email licenses follow provider policies and may be non-refundable after activation.
Website development, customization, design and maintenance payments are generally non-refundable once work has started, files have been delivered, design work has been prepared or development time has been spent.
Digital products, software licenses, activation keys, themes, plugins, downloadable files and setup links are non-refundable after delivery.
If a delivered key or file does not work, STARIZ.PK may provide support, replacement or a working solution depending on the product warranty.
If a paid service cannot be delivered by STARIZ.PK, the customer may be eligible for a full or partial refund depending on the situation.
Approved refunds are normally processed using the original payment method where possible. Refund processing time may vary depending on bank, wallet, payment gateway or manual transfer method.
To request a refund, contact us with your order details, payment proof, service name and reason for the request.
Send your order details and payment screenshot to STARIZ.PK support.
Related services: Domain Registration, Shared Hosting, WordPress Hosting, Business Email Hosting, VPS Hosting and CDN Services.
